This page will help you install software on your computer needed to watch webcasts. You only need to do this once on a given computer.
Jump to answers on this page:
Hardware and software requirements
How to download the plug-in
How to update your media player
How to navigate within the webcast
Hardware and software requirements
- A media player program on your computer
- The EnvivioTV MPEG-4 Plug-in for your media program
- A high speed internet connection (for best results)
- Either audio speakers or headphones
How to download the plug-in
To view the recorded webcasts, you will use a program called a media player that came with your computer. If you are using an Apple computer, the program is QuickTime. If you are using a Windows PC, you may use Windows Media Player, QuickTime, or RealPlayer - whichever you have on your system.
Regardless of which program you use, you will need to download and install a "plug-in" called the EnvivioTV MPEG-4 Plug-in. Depending on the type of computer you have, click on one of the links below and follow the instructions. Here are quick instructions, but the sites below will have more information.
Download Windows Plug-in
Download Apple Plug-in
If you have not updated your media player in the last year or if you experience problems viewing the recorded lectures, it's a good idea to download the latest version of a media player. Here are links to the web sites:
Windows Media Player download for PCs
QuickTime download for Apple computers
QuickTime download for PCs
RealPlayer download for PCs
All you need is the free, basic version of a media player. You do NOT need to purchase a "Pro" or "Plus" version.
How to navigate within the Webcast
Question: I am having real trouble navigating in the Webcast.. If I move the counter forward, it should stream to that part but instead it does nothing.
Answer: In order to advance or rewind the webcast. You have to use the transport controls (ffwd, rrew, slider) within the webcast windows and cannot use the transport controls of the media player.